Online Services

Flexible eCustomer Services

Quadrant offer a comprehensive web development service for marketing subscription acquisition, renewal, promotional or eCustomer Service.

The following points summarise the service:

In-house Web developers and designers.
Full customer 'self service' available online.
Auto transfer of orders to fulfilment system through subscriptions and controlled circulation sites for orders and renewals - paid and controlled free.
Managed access to online copies of paid subscriber magazines.
Managed online pre-populated re-verification of controlled circulation readership.
Reader renewal or look-up subscription detail from customer service web site.
Online subscription shopping basket, multi-buy, multi-payment and multi-currency.
Outbound email marketing - renewal and acquisition.
Online direct debits.